The scope of project allows a two way approach to learn about the functioning of Reliance Fresh outlets. Firstly, it provides an opportunity to know about in and out of the functioning of the retail store which serves both as the frontline of operations and the revenue earner for the organization engaged in the business of organized retailing.
The retail store which serves as the point of interaction and transaction between the organization and the customers is the biggest stakeholder in determining the level of success of the business. Operations set that regulate the entire workings of a store thus have a pivotal role. Thus while being engaged in a project work in an retailing organization, to develop knowledge about the retail store operations provides a kind of completeness to the task of understanding the trade.